Terms of Use



This website (the “Site”) is Universal Trustee (Malaysia) Berhad (Registration No.: 17540-D / 197401000629), a company registered in Malaysia under the Companies Act 2016 and registered as a trust corporation under the Trust Companies Act 1949, includes its successors-in-title and assigns (“Company” or “we” or “us”). The Company is in the business of providing trustee services on the Site.

Please read and understand these Terms of Use as they apply to your access and use of the Site to any information, documents, text, graphics, photos and/or other materials uploaded, downloaded or appearing on the Site.


If you have any questions on these Terms of Use, please contact info@utmb.com.my

1.   Use Of The Site
The Site is provided to you for your access and use subject to these Terms of Use. By accessing and using the Site and the services herein, you agree to be bound by these Terms of Use. You are also responsible for ensuring that all persons who access or use the Site on your behalf or as authorised by yourself are aware of these Terms of Use, and that they are required to comply with them.

1.1. We reserve the right at all times (but not an obligation) to remove or refuse to distribute any content on the Site without any liability to us. We also reserve the right to access, read, preserve, and disclose any information collected as we reasonably believe is necessary to:
(a) satisfy any applicable law, regulation, legal process or governmental request;
(b) enforce these Terms of Use, including investigation of potential violations hereof;
(c) detect, prevent, or otherwise address fraud, money laundering, illegal activities, security or technical issues;
(d) respond to user support requests; or
(e) protect the rights, property or safety of the Company, other users of the Site and the public.

1.2. All services of the Company provided within this Site are subject to the terms and conditions of the applicable agreements governing their respective use. These Terms of Use must be read together with the applicable terms and conditions governing any transaction(s) and/ or service(s) provided by the Company and undertaken by you in this Site. In the event of any conflict between these Terms of Use and the terms and conditions governing the relevant transaction(s) and/or service(s), the latter will prevail.

1.3. We do not guarantee that the Site will be compatible with all hardware and software which you may use. We shall not be liable for any damage to, viruses or other codes that may affect, any computer or communication devices, software, data or other property as a result of your access to or use of the Site.

1.4. Every time you view or use the Site, certain information is automatically collected about you. This information may include, but is not limited to, some or all the following items: the specific pages, buttons, images, videos, links, or forms that you access on this Site; the type and version of software and operating system you use; date, time, and duration of your use; your IP address; type of device (e.g. laptop, iPad, Android, iPhone, Blackberry); mobile carrier and/or internet service provider; the location of your device, and demographic information concerning the country of origin of your device and the
languages it uses.

1.5. Some services provided through this Site may rely upon location information. To provide these services, the Company, its appointed third party service providers and partners may transmit, collect, maintain process and use your location data, including the real- time geographic location of your device. By using this Site, you agree and consent to the Company’s appointed service providers and partners transmission, collection, maintenance, processing and use of your location data to provide you with the requested services. The location data is collected in a form that personally identifies you and/or your vehicles.

1.6. Your use of the Site is limited to its contemplated functionality. In no event may the Site be used in a manner that: harasses, abuses, threatens, defames or otherwise infringes upon the rights of any other party, including, but not limited to intellectual property rights; is unlawful, fraudulent or deceptive; uses technology or any other means to gain unauthorised access to any part of the Site or the Company’s computer networks or user accounts; or uses, attempts to use or otherwise introduces automated processes bots, spiders, screen scrapers, viruses, malware, adware or any other software or computer code that interrupts, destroys, limits, or surreptitiously monitors software, hardware or electronic communications.

1.7. You are solely responsible for providing any hardware, systems and software programmes you use to access the services, any information you store with the services, and any other associated fees, charges and expenses (including network charges and charges for phone calls, text messages, emails or other related services). For example, you are required to obtain at your own cost a compatible personal computer (with high level browser encryption), an Internet access plan from a service provider and a valid
email address.

2.   Amendments
2.1. We reserve the right and discretion to make amendments or update these Terms of Use, information, material, functions and content provided within this Site from time to time with or without prior notice.

2.2. Any changes will be notified to you via an announcement on the Site.

2.3. If you do not wish to accept the new Terms of Use, you should not continue to use the Site. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your consent to be bound by the new Terms of Use.

3.   Registration
3.1. You must be at least eighteen (18) years of age to access or use the Site.

3.2. We process information and data about you in accordance with our Privacy Policy accessible at www.universaltrustee.com.my/home/privacy-policy . By using the Site, you consent to such processing and warrant that all information submitted to us, whether via the Site or otherwise, is true accurate, complete and is not misleading by omission or otherwise. In the event of any change to the information provided to us, you must inform us immediately of such change in order for us to communicate with you effectively.

3.3. Save and except for information or data which personally identifies you, all information or data submitted to the Company via this Site shall be deemed and remain the property of the Company and the Company shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information you provide the Company through this Site.

4.   Security
4.1. You agree not to misuse or abuse this Site and the services within the Site, or to hack or otherwise attempt to gain unauthorised access into this Site and the services within the Site and/or disrupt the security of its resources. If at any time you discover or suspect the occurrence of any of these activities, you are required to notify us immediately and any failure or delay in so doing may lead you to also be held liable for the same.

5.   Intellectual Property Rights
5.1. Unless otherwise indicated, the trademarks and copyright in this Site and its contents, including but not limited to, the text, images, graphics, sound files, animation files, video files, and their arrangement belong to the Company or the respective third party proprietor as identified in the Site and are protected by applicable Malaysian and international copyright laws.

5.2. The content of the Site may be retrieved for the purpose of display on a computer screen or communication device screen (or equivalent thereof), for storage of such content in electronic form, download or print copies of such content, for your personal and non-commercial use or to provide such content to third parties for their personal or non-commercial use, provided all and any copyright and proprietary notices are kept intact.

5.3. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from the Company.

6. Termination
6.1. We reserve the right to terminate and/or suspend your access to the Site at any time, for any reason.

7. Acknowledgement
7.1. As required by law and the regulatory requirements which are applicable to us, we endeavour to ensure that all information including those on products and services offered and the computation of premiums on the Site are fairly and accurately disclosed. Notwithstanding the foregoing, and to the fullest extent permitted by law, we do not guarantee or provide any warranty as to the completeness or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may not be timely, complete, or suitable for your use and we expressly exclude liability for any such reliance on the information to the fullest extent permitted by law.

7.2. Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements.

8.   Liability And Indemnity
8.1. You hereby irrevocably agree to fully indemnify, keep indemnified, defend and hold the Company (including our officers, directors, employees, agents such as our contractors, and any other representatives) harmless against all damages, losses, liabilities, claims, expenses and costs, including any legal costs and disbursements that may be incurred by the Company, whether directly or indirectly, in connection with or arising from:
(a) your use or misuse of the Site and the services provided herein;
(b) as a result of your breach of any of the Terms of Use howsoever occasioned;
(c) any misrepresentation made or false information provided by you during your use of the Site; or
(d) any intellectual property right or proprietary right infringement, breach of confidentiality or personal data infringement claim made by a third party against the Company in connection with your use of this Site.

8.2. The Company shall not be liable to you or any other persons for any damage or loss suffered howsoever arising whether in contract tort, negligence, strict liability or any other basis, including without limitation to all direct, indirect, special, punitive or consequential damages, economic loss, loss of profits or savings, or loss of opportunity arising from any interruption or unavailability of this Site, the services herein and/or the content herein and/or your access or use of this Site (or any third party link to or from this Site), and to the fullest extent permitted by law, reliance on the information contained in the Site.

9.   Electronic Communication
9.1. You consent to receiving communications from us electronically and you agree to the Company’s use of electronic communications to enter into agreements and communicate with you in accordance with the Electronic Commerce Act 2006 and/or the Digital Signature Act 1997.

10. Dispute Resolution And Applicable Law
10.1. These Terms of Use shall be governed by and interpreted in accordance with the laws of Malaysia.

10.2. You may channel any issues or complaints with regard to your access and use of the Site
to us at:

Universal Trustee (Malaysia) Berhad,
3rd Floor, No. 1, Jalan Ampang,
50450 Kuala Lumpur.
Phone: (603) 2070 8050
Fax: (603) 2031 8715 / 2032 3194
Email: info@utmb.com.my

10.3. The Company’s performance of its obligations under these Terms of Use are subject to existing legislation, laws and regulations governing the same and nothing contained in these Terms of Use shall limit our rights to comply and conform to any governmental requests or legal requirements relating to the access to the Site and services provided therein or in respect of the content provided to the Company for your use.

11.   International Use
11.1 We make no promise that materials on the Site are appropriate or available for use in and access from locations outside of Malaysia. If you choose to access the Site from locations outside of Malaysia, you shall be responsible for ensuring your compliance with the laws applicable in such locations outside of Malaysia.

11.2. If you reside outside Malaysia, any information you provide to us will be transferred out of your country and into Malaysia. If you do not want your personally identifiable information to leave your country, please do not provide the information to us. By providing personally identifiable information to us, you explicitly consent to the transfer of your information to Malaysia. Personally identifiable information collected via this Site or during the provision of services may be stored and processed in Malaysia or any other country in which we or service providers are located.

12.   Miscellaneous
12.1. You may not transfer any of your rights or obligations under these Terms of Use to any other person. We may transfer our rights under these Terms of Use to another business where we reasonably believe your rights will not be affected or where otherwise permitted by law.

12.2. If you breach these Terms of Use, no failure or delay by the Company to exercise any right or remedy provided under these Terms of Use shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

This Terms of Use was last updated in 19 November 2019.